Privacy Policy

Last Updated: 03/09/2025

2. How We Use Your Information

We use your personal data for the following purposes:

• Providing pension advice and financial services
• Responding to your inquiries and requests
• Compliance with FCA regulations and legal requirements
• Improving our website and services
• Marketing communications (with your consent)

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have given explicit consent
• Contract: To fulfill our contractual obligations
• Legal Obligation: To comply with FCA and other legal requirements
• Legitimate Interest: For business operations and service improvement

4. Data Sharing and Disclosure

We may share your information with:

• FCA-regulated financial advisors within our network
• Regulatory authorities when required by law
• Professional service providers (IT support, legal advice)
• Third parties with your explicit consent

We never sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and staff training
• Secure data storage and transmission

6. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Transfer your data to another service
• Objection: Object to processing of your personal data
• Restriction: Restrict processing of your personal data

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Typically, we retain client data for 7 years after the end of our business relationship, in line with FCA requirements.

8. Contact Information

For any questions about this Privacy Policy or to exercise your rights, contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.